OUR STORE POLICIES
Transparency and Care
In today’s online market, honesty is the best policy. That’s why we designed the most generous and transparent store policy for our team members. Read below to learn more and don’t hesitate to contact us with questions!
THE ORDER PROCESS
What You Need to Know
All Team Apparel orders will be processed together at the end of the online store ordering period. Garments will be sourced, decorated with the ESS Technologies logo and shipped in one large batch. Please enjoy free shipping to ESS Technologies, you will be notified when all of the Team Apparel has arrived and is ready for pick-up. Alternatively, you can have your order shipped direct to your home, however you will have to pay the freight for this option.
SIZE EXCHANGE
The Small Print
ESS Technologies, Inc. is proud of our workforce and happy that our team is excited to wear our branded Team Apparel. In return, we want you to be satisfied with the fit, finish and quality of your purchase. Should you desire a size exchange, you can visit with Erica Aller (click button below) to check inventory or re-order time.
WARRANTY INFORMATION
Our Policy
Just as we want our Team Apparel to fit you right, we also want to be sure that the quality matches your expectations. Should you note a garment defect upon inspection of your order, please let our vendor know prior to use. We will be happy to replace the damaged garment with a claim initiation via email with April. Just click the button below.
PRIVACY POLICY
Your Data is Secure
Your privacy is of the highest importance to us and we take every precaution to safeguard your personal information. You can help by only ordering from secure locations, never using public WiFi or other unsecured networks.